FAQ’s
Yes, you can. When placing your order, simply let us know your preferred delivery date. We will arrange shipping accordingly and keep you updated on progress.
Every shipment comes with a unique tracking number. You can track it in real time on our website or through our customer service team, available 24/7.
We accept bank transfer, credit card, and major online payment platforms. For business clients, monthly account settlement is also available.
CT Express provides air freight, sea freight (FCL & LCL), express courier, and local last-mile delivery. Clients can choose based on urgency and budget.
Absolutely. Our team manages all customs paperwork, tax declarations, and inspections to ensure your goods pass smoothly without delays.
We work with trusted carriers and use professional packaging, GPS tracking, and insured transport. Clients can also choose additional cargo insurance for extra peace of mind.
Yes. Our warehouses in Auckland and Sydney provide short-term and long-term storage, inventory management, and even order fulfillment services.
Yes. We help process customer returns locally, inspect items, and either re-stock or dispose of them as instructed — saving time and return shipping costs.
We specialize in cross-border e-commerce, retail, FMCG, fashion, and electronics, with tailored logistics plans for each industry.
Our customer service team is available 24/7. In case of urgent situations like customs holds or delayed shipments, we act immediately to resolve the issue.
If You Have Any Questions About Logistics, Please Feel Free To Contact Us
If you have any other questions, please feel free to reach us. Our logistic experts will answer your questions accordingly.